Privacy Policy

This privacy policy describes how Find Your Forever Love (hereinafter "we", "our") collects, uses, and protects the personal data of visitors to its website and its clients, in accordance with the General Data Protection Regulation (GDPR) (EU) 2016/679.

1. Data Controller

The data controller is:
Find Your Forever Love Sp. z o.o.
ul. Marszałkowska 84/92, 00-514 Warszawa, Polska
Email: contact@findyourforeverlove.com
Phone: +48 22 307 14 56

2. Data Collected

We collect the following categories of data:

2.1 Consultation Booking Data

When you book a free consultation through our website, we collect:

• First and last name
• Email address
• Phone number (optional)
• Date and time of the selected appointment

2.2 Contact Data

When you contact us through the contact form, we collect:

• First and last name
• Email address
• Subject and message content

2.3 Browsing Data

We automatically collect certain data during your visit to our website:

• IP address
• Browser type and operating system
• Pages visited and duration of visit
• Traffic source (referring page)

3. Purposes of Processing

Your personal data is processed for the following purposes:

• Managing consultation requests: processing and tracking your appointment requests
• Client relations: communication regarding our matchmaking support services
• Improving our services: anonymized statistical analysis of website visits
• Commercial prospecting: sending information about our services (with your prior consent)
• Fulfilling our legal obligations: retention of data required by law

4. Legal Bases for Processing

The processing of your data is based on the following legal grounds:

• Consent: for sending commercial communications and using non-essential cookies
• Performance of a contract: for managing your consultation requests and providing our services
• Legitimate interest: for improving our services and the security of our website
• Legal obligation: for fulfilling our accounting and tax obligations

5. Analytics and Tracking Tools

5.1 Google Analytics

We use Google Analytics, an analytics service provided by Google LLC, to analyze the use of our website. Google Analytics uses cookies to collect information about your visit (pages visited, session duration, etc.). This data is transmitted to and stored by Google on servers in the United States. We have enabled IP address anonymization. You may opt out of Google Analytics through our cookie settings or by installing the Google browser add-on.

5.2 Facebook Pixel (Meta Pixel)

We use the Facebook Pixel (Meta Pixel) by Meta Platforms, Inc. to measure the effectiveness of our advertising campaigns on Facebook and Instagram and to create custom audiences. The pixel collects data about your interactions with our website and transmits it to Meta. You can manage your advertising preferences in your Facebook account settings or opt out of this tracking through our cookie settings.

6. Data Retention Period

• Consultation data: 3 years from the last interaction
• Contact data: 3 years from the last interaction
• Browsing data: maximum 13 months
• Accounting data: 10 years in accordance with legal obligations

7. Data Recipients

Your personal data may be shared with the following recipients:

• Our team of matchmaking consultants
• Our technical service providers (hosting, mailing tools)
• Google LLC (as part of Google Analytics)
• Meta Platforms, Inc. (as part of Facebook Pixel)
• Competent authorities in the event of a legal obligation

8. Data Transfers Outside the EU

Some of our providers (Google, Meta) are based in the United States. Data transfers are secured by appropriate safeguards, including Standard Contractual Clauses adopted by the European Commission and certifications under the Data Privacy Framework.

9. Your Rights

Under the GDPR, you have the following rights:

• Right of access: obtain a copy of your personal data
• Right to rectification: correct inaccurate or incomplete data
• Right to erasure: request the deletion of your data
• Right to restriction: restrict the processing of your data
• Right to data portability: receive your data in a structured format
• Right to object: object to the processing of your data
• Right to withdraw consent: at any time, without affecting the lawfulness of prior processing

To exercise these rights, contact us at: contact@findyourforeverlove.com

You also have the right to lodge a complaint with the President of the Personal Data Protection Office (UODO): www.uodo.gov.pl

10. Security

We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, modification, disclosure, or destruction. These measures include SSL encryption, strict access controls, and regular backups.

11. Policy Changes

We reserve the right to modify this privacy policy at any time. Any changes will be published on this page with an update date. We encourage you to regularly visit this page.

Last updated: March 2026